本帖最后由 lgong1026 于 2019-5-12 19:45 编辑 小弟因为之前做出行计划预定了一晚JW Marriott Dubai,今天收到一封JW Marriott Dubai的邮件,意思就是他们5月12号以后不再是万豪酒店了,愿意帮我协调周边万豪酒店的预定云云。对于这种情况,一般会给予到什么样的赔偿?本人钛金,但感觉这个不适用于到店无房的情况吧。请明示,谢谢。
Greetings from the JW Marriott Dubai!
Marriott International has found it necessary to suspend operations at the JW Marriott Dubai in Deira due to circumstances beyond our control that have interfered with our ability to continue to operate the hotel. The hotel will not be open for business as of midnight (GST) on Sunday, 12 May 2019.
As a loyal and valued member, we wanted to personally advise you that we will not be able to honor your booking at the hotel.
We are fully committed to ensuring a smooth transition to avoid any disruption and we are available to assist with alterative hotel arrangements and answer any questions you may have. We sincerely apologize for any inconvenience this may cause.
kindly be advised that your booking will be cancelled.Please let us if you would like to relocate the reservation to one of the below sister properties: · Aloft City Centre Deira, Dubai: Baniyas Road, Deira, PO Box 22533 Dubai, United Arab Emirates
· Sheraton Dubai Creek Hotel & Towers: Baniyas Street, P.O. Box 4250 Dubai United Arab Emirates
· Le Méridien Dubai Hotel & Conference Centre: Airport Road, PO Box 10001 Dubai United Arab Emirates
Please advise on which property you are interested with so we can assist you to make a new reservation at one of the property above. We appreciate your understanding and look forward to welcoming you at our Marriott International Hotels Worldwide.Yours sincerely, ---------------------------------------------------------------------------------------------------------------
更新后续协商结果,JW给我用预定时的同样的房价订了那天的迪拜河喜来登,相比喜来登当天的房价相当于便宜了30%+。商家已经很良心了,好评。